Privacy Policy

Effective Date: [5th May 2025]

At Tola Taste of Africa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us, whether online or in-person.

1. Information We Collect

We may collect the following types of information when you visit our website, place an order, or contact us:

• Personal Information: Name, phone number, email address, delivery address, and payment information.
• Order Information: Items ordered, time of purchase, order history, and preferences.
• Technical Information: IP address, browser type, and device used (when visiting our website).
• Social Media Interactions: If you engage with us on platforms like Facebook, we may receive public information from your profile (e.g., name, comments, or likes).

2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver meals efficiently
• Communicate order updates, confirmations, or customer service support
• Respond to inquiries or feedback
• Improve our website, services, and menu offerings
• Send promotional emails or updates (only if you opt-in)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share data in the following limited cases:

• With trusted third-party services (e.g., delivery platforms or payment processors) who assist in fulfilling orders.
• If required by law, regulation, or legal process.

4. Data Security

We take reasonable steps to protect your information using secure servers and encrypted connections during transactions. However, please note that no method of online transmission is 100% secure.

5. Your Choices

You have the right to:

• Review, update, or delete your personal information
• Opt-out of promotional emails at any time by clicking the unsubscribe link
• Contact us with any privacy-related concerns

6. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, remember your preferences, and analyze traffic. You can disable cookies through your browser settings, though this may affect some functionality.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe we may have inadvertently collected data from a child, please contact us so we can delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, feel free to contact us:

📍 Tola Taste of Africa
5213 Windsor Mill Road, Baltimore, MD
📞 443-325-3708
📧 support@tolatasteofafrica.com/